Privacy Policy

At F.S. Welsford Company and ValveMan, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, share, and safeguard your personal data, as well as your rights regarding this information.

1. Information We Collect

We collect information that helps us to serve you better. The types of personal data we may collect include, but are not limited to:

  • Personal Information: Name, email address, mailing address, phone number, and other contact details.

  • Payment Information: Credit card or payment details (processed through secure third-party payment providers).

  • Business Information: Company name, job title, and industry specifics for business-to-business interactions.

  • Website Usage Information: IP address, browser type, pages viewed, time spent on pages, and other analytical data collected through cookies or similar technologies.

We may collect personal data from you through our website, phone communications, email correspondence, and other forms of interaction with us.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, as well as to communicate with you effectively. Specifically, your data may be used for:

  • Processing transactions and fulfilling orders.

  • Responding to customer inquiries and providing support.

  • Personalizing your experience with our services and offerings.

  • Sending promotional materials, updates, and notifications related to our services (you may opt out at any time).

  • Improving website functionality and user experience.

  • Complying with legal obligations and resolving any disputes that may arise.

3. How We Share Your Information

We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties in the following circumstances:

  • Service Providers: We may share your information with third-party vendors who assist in processing payments, shipping products, or providing other essential services.

  • Legal Requirements: We may disclose your information if required to do so by law, or if we believe that such action is necessary to comply with legal obligations, protect our rights, or ensure the safety of our users.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity as part of the transaction.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience, analyze site performance, and provide personalized content. Cookies are small text files stored on your device when you visit our website. You can modify your browser settings to block or limit cookies, but doing so may affect your ability to use certain features on our site.

5. Data Security

We take the security of your personal information seriously. We implement industry-standard security measures, including encryption, access controls, and secure servers, to protect your data from unauthorized access, alteration, disclosure, or destruction.

However, no method of transmitting or storing data is completely secure, and while we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

You have the following rights regarding your personal data:

  • Access: You can request access to the personal information we hold about you.

  • Correction: You may request corrections to any inaccuracies in your data.

  • Deletion: You may request the deletion of your personal data, subject to legal and operational requirements.

  • Opt-Out: You can opt-out of marketing communications at any time by following the unsubscribe instructions included in each email.

To exercise any of these rights, please contact us using the details provided below.

7. Retention of Your Data

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Once the retention period expires, we will securely delete or anonymize your data.

8. International Data Transfers

If you are located outside the United States, please note that your personal data may be transferred to and processed in the United States, where our servers and facilities are located. By using our services, you consent to this transfer and processing in accordance with this Privacy Policy.

9. Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete the data as soon as possible.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and indicating the effective date at the top. Your continued use of our services following such updates will signify your acceptance of the revised policy.

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